Boston-based DraftKings customers received error messages when accessing their sports betting accounts on Thursday, the company confirmed. “We need to resolve this issue as quickly as possible,” the DraftKings Customer Experience team wrote on social media. In additional posts, the company said it “cannot guarantee when this issue will be fixed.” DraftKings holds a Massachusetts license to operate a digital sportsbook. Operations in this state were launched in March 2023. The company also operates mobile sports betting in 18 other states and the Canadian province of Ontario. According to the second-quarter report the company filed with the Massachusetts Gaming Commission, DraftKings’ revenue in Massachusetts during those three months totaled $73,518,821. First quarter revenue was $91,855,541.
BOSTON —
Customers of Boston-based DraftKings received error messages when accessing their sports betting accounts on Thursday, the company confirmed.
“We are aware that customers may be experiencing issues with certain features of our sportsbook. This is currently affecting players in all jurisdictions. We are working to resolve this issue as quickly as possible,” the DraftKings Customer Experience team wrote on social media.
The company said in additional posts that it “cannot guarantee when this issue will be fixed.”
DraftKings holds a Massachusetts license to operate a digital sportsbook. Operations in this case began in March 2023.
The company also operates mobile sports betting in 18 other states and the Canadian province of Ontario.
According to the second-quarter report the company filed with the Massachusetts Gaming Commission, DraftKings’ revenue in Massachusetts during those three months totaled $73,518,821. First quarter revenue was $91,855,541.
